Effective date: January 1, 2026
This policy explains what information we collect when you contact us or use this website, how we use it and the choices you have. Please read it carefully.
Please review this policy carefully.
We collect only the information we need to respond to you and to deliver the services you ask for, and we keep it only as long as we need it for those purposes. We protect it with reasonable safeguards, and we never sell it.
This policy takes effect on the date listed above and stays in effect until we replace it. When we make a significant change, we update this page and note the new effective date.
We use the information you give us, and the information this website collects, for the purposes below and for nothing else without your permission.
When you fill in a form, call, email or message us, we use your name, contact details and message to reply, to schedule and to follow up on your request.
We use your contact details and the details of your reservation or order to prepare your visit, keep a record of it and follow up as needed.
We keep records of reservations, orders and past visits for scheduling, bookkeeping, quality and support. We may use this information to remind you about an upcoming booking or follow-up.
Our website may use analytics and cookies to understand which pages are visited and how the site performs. This information is aggregated where possible and is not used to identify you personally.
We may disclose information when a law, a court order or an immediate safety concern requires it, and only to the extent required.
We share information only with the people and tools that help us serve you: the providers that run our reservation, payment, email and website services, who may use it only for that work, and the authorities when the law requires it. We do not sell your information and we do not share it with anyone for their own marketing.
You have choices about the information we hold about you. To use any of them, contact us using the details at the end of this page. Your local law may give you further rights, and we honour those too.
You can ask what information we hold about you and receive a copy of it.
You can ask us to correct information that is inaccurate or incomplete.
You can ask us to delete information we no longer need. Some records must be kept for legal, tax or accounting reasons, and we will tell you when that applies.
You can opt out of marketing messages at any time using the link in the message or by contacting us. We will still send messages about a reservation or order in progress.
You can tell us how you prefer to be reached, for example by email rather than phone, and we will accommodate reasonable requests.
If you believe we have handled your information badly, tell us first and we will put it right. You may also contact the privacy or consumer protection authority where you live.
If you have a question about this policy or about the information we hold, contact us and we will answer.
If you have a question about your privacy or want to make a reservation, reach out. We are happy to help.
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